Ein vielfältiges Team, darunter eine Kollegin im Rollstuhl, arbeitet gemeinsam an einem Laptop in einem hellen Büro

Impact Sourcing

Building exceptional teamsthrough impact sourcing.

Impact sourcing is how our delivery teams are built. We hire for aptitude, invest in training, and open real careers for people the traditional market overlooks.

Einstellen nach Potenzial, nicht nach Pedigree.

Wir stellen bewusst Menschen ein, die der traditionelle Arbeitsmarkt übersieht – darunter Menschen mit Behinderung, Frauen nach einer Berufspause und Berufseinsteiger:innen aus unterrepräsentierten Communities. Inklusion ist kein Nebenprogramm – so bauen wir unsere Delivery-Teams, und deshalb sehen unsere Kunden frische Denkweisen und hohe Bindung.

  • Von Anfang an zugänglich

    Arbeitsplätze, assistive Tools und Trainings so gestaltet, dass jede:r vom ersten Tag an Bestleistung bringen kann.

  • Faire Wege

    Strukturierte Assessments und Mentoring ersetzen Lebenslauf-Bias und eröffnen echte Karrieren in modernen, AI-gestützten Operations.

  • Partner für Inklusion

    Wir arbeiten mit Behindertenverbänden, Universitäten und Community-Organisationen, um die Tür immer weiter zu öffnen.

eSAL team members collaborating in an inclusive workspace

Why impact sourcing

Higher engagement

People given a first real shot show up differently. Motivation, ownership, and pride in the work are visible from week one.

Lower attrition

Careers built on training and mentorship, not just credentials, earn loyalty. Our teams stay, and clients keep the institutional knowledge that comes with them.

Fresh thinking

Teams drawn from wider backgrounds see problems from more angles. That translates into better questions, better process design, and better outcomes for clients.

Who we reach

The people the mainstream funnel misses.

Early-career talent

Graduates and recent leavers from underrepresented communities, ready to build a career in modern AI-enabled operations.

Women in the workforce

Including women returning after a career break, with pathways designed around real transitions rather than idealized CVs.

Persons with disabilities

Recruited into mainstream delivery roles, not siloed programs, with accessibility engineered in from the start.

Underrepresented communities

Talent from regions and backgrounds the mainstream hiring funnel routinely misses, sourced through trusted community partners.

How we make it work

Four things we build into every hire.

Accessibility as a baseline

Workspaces, hardware, assistive tooling, and materials are designed so a new hire's first day is about the work, not about workarounds.

Structured assessment

Standardized language and psychometric evaluation replaces résumé bias, surfacing aptitude the traditional funnel filters out.

Mentorship built in

Every hire is paired with senior operators through onboarding and their first delivery cycles, which is how skills actually compound in AI-enabled operations.

Community partners

We recruit through university partnerships, disability advocates, and community work-readiness programs, reaching people opportunity rarely does.

Build a delivery teamrooted in real potential.

Talk to us about how impact sourcing shapes the people who'll run your operations, and why it brings higher engagement and lower attrition.