loader image

eSAL BPO

Accounts Receivable Management

Collections Expertise You Can Trust.

Experience & Expertise

20+ years in the industry, with over 2000 agents serving clients across utilities, banking, and communications.

  • 20,000 sq. ft. state-of-the-art facility near business hubs, universities, and the Kotoka International Airport (Accra, Ghana).
  • On-site workforce for full control.
  • Extended work hours (24 hours/day, 7 days/week).
  • Redundant network for guaranteed uptime.

  • Experienced ARM management team.
  • U.S. recovery licenses for all 50 states and territories.
  • Flexible placement options (in-house or client system).
  • Joint account management in Ghana & US.
  • Agent and process audits for security and compliance.

Why eSAL for your Accounts Receivable Needs?

  • Complete solution for all receivables needs.
  • Expert team maximizing recoveries.
  • Scalable solutions tailored to you.
  • Strong focus on compliance and security.
  • Measurable results to track success.

  • Industry-specific training for peak performance.
  • Focus on pre-charge off and no contact accounts.
  • “Zero balance prejudice” – We handle all accounts.
  • Capabilities for primary, secondary, and default judgments.
  • Host access for better collaboration.
  • SLAs to guarantee performance.
  • KPIs for continuous improvement.
  • Competitive global pricing.

  • 20+ years, 2000+ agents serving diverse clients.
  • Expertise in customer service and managed services.
  • College-educated, Multilingual team.

Ready To Go?

Let’s Make It Happen