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eSAL BPO

Who We Are

We are passionate about creating meaningful connections with your customers, no matter where they are. We specialize in delivering exceptional customer experiences and support services tailored to your needs.

eSAL (eServices Africa Ltd.) is a Premier Integrated Business Process Outsourcing (BPO) and IT Solutions Company

Based in Africa, with headquarters in Ghana, eSAL offers innovative BPO and IT services, managing millions of customer interactions annually with a focus on exceeding customer needs. We develop solutions to deliver service to both large and small enterprises with complex operations.

Our Vision

We aspire to lead the way in business transformation by empowering people and  harnessing the power of technology.

Our Mission

To deliver world-class, multilingual customer experience solutions by combining cutting edge technology, best practices, and the ongoing growth of our incredible Brand Ambassadors— elevating customer experience to new heights.

Our Core Values

At eSAL, our values guide everything we do. Together, these values drive us to deliver outstanding experiences

Reliability

Always ready, even before you need us

Innovation

Shaping the future with creativity

Excellence

Precision and quality in every step we take. We measure twice and cut once

Relationship

Cherishing the connections we build

Professionalism

Doing it right, even when no one is looking

We discover, recruit, and train top talent

Simplify your hiring process and set your team up for growth and success

Ready To Go?

Let’s Make It Happen