Impact Sourcing

The BPO industry is a catalyst for creating jobs and unlocking potential with the incredible ability to uplift and positively impact lives.

People Transformation Agenda

Our people-centered model is built on one core belief: engaged employees go above and beyond. That’s why we invest in training, tools, and innovation to empower our ambassadors to thrive in the fast-paced BPO and tech industries.

Work Readiness Program

Applicants

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Female Participation Rate

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Program Graduates

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The Work Readiness Program was created to provide opportunities for young people, women, individuals with disabilities, and other marginalized groups who’ve often been left out of the formal job market.

We uncover hidden talent and equip them with the skills they need to shine. From top-notch customer experience and tech support training to essential soft skills, we prepare them to deliver world-class Customer Experience services.

We have ambitions to provide 10,000 jobs to young people in Ghana by 2027.

By providing sustainable employment opportunities, whether within eSAL or with our network of trusted employer partners, together, we’re opening doors, breaking barriers, and building brighter futures.