Case Studies

Success stories that speak for themselves

Taptap Send

ECG

Vodafone

What Our Clients Say

“eSAL has been handling our call centre calls, enquiries, and social media for the past 13 years. Currently, they're able to handle an average of 5,500 calls per day. They've proven to be very reliable partners who go the extra mile to satisfy our customers. Highly recommend."

ECG AG. Director of Communications

"eSAL's expertise has been integral in supporting our African markets with local languages. They are transparent, effective and their team meets and exceeds global standards."

Taptap Send Director of Business Operations

“In my 35 years of working in financial services I have never experienced a BPO that provided the level of cooperation, diligence and expertise the staff has provided. ESAL has helped me launch multiple initiatives with exceptional results.”