At eSAL, we call our customer service agents Brand Ambassadors because they do more than handle your tasks. They're the face, voice, and extension of your brand
Ambassador Spotlight
Why Choose Us
Cost Effective
Experience premium service that doesn't drain your wallet. We deliver exceptional results at a fraction of the cost, proving that top-tier quality doesn't have to come with a sky-high price. Our innovative approach cuts unnecessary expenses while maintaining the highest standards of excellence.
Multi-lingual
Our ambassadors are fluent in English (first language) and other selected EU languages like French and Spanish.
Low turnover rate
With a turnover rate of less than 3%, we maintain a dedicated and experienced team that knows your brand inside and out
Continuous training and performance development: We invest in continuous training using a blended approach, with a strong emphasis on behavioral skills to keep our ambassadors sharp and adaptable.
Discover our recruitment strategy
Candidate sourcing
Candidate shortlisting
Personal fit assessment
Comprehensive training program
Ghana has a high-performing regional ICT sector, with 80% population GSM signal coverage and impressive power generation and electrification capabilities.
Practical on-the-Job training
Ghana has a high-performing regional ICT sector, with 80% population GSM signal coverage and impressive power generation and electrification capabilities.
Continuous professional development
Ghana has a high-performing regional ICT sector, with 80% population GSM signal coverage and impressive power generation and electrification capabilities.
We’ve got the support no matter your needs. Name it.
Customer Support
Debts Collection
Digital marketing
Sales Support
Telemarketing
IT Service Desk
It’s Time to Level Up
Choose eSAL for cost-effective, efficient operations, access to top talent, and the opportunity to thrive in a dynamic, growing market.