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eSAL BPO

Akwaaba

Welcome to Ghana, the centre of the Earth and the perfect destination for business process outsourcing.

How well do you know Ghana?

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Ghana , The Perfect BPO Destination

Partnering with African providers can help businesses save up to 70% on BPO costs— all while maintaining excellent service quality - a win-win for your budget and performance

In just one academic year, 2020/2021, an impressive 107,263 students graduated from 68 universities, showcasing a vibrant and diverse talent pool with qualifications ranging from first degrees to masters. An exciting wave of future leaders and innovators

Our brand ambassadors are able to connect with your customers on every level. They are also fluent in over 15+ languages including English, French, Spanish, German, and African languages such as Hausa and Yoruba.

Ghana is the center of the Earth—literally! With minimal time differences to the UK and Europe, real-time communication is a breeze. Plus, it’s just a 6-hour flight from Europe and 9 hours from the US, making it incredibly accessible for global business.

In 2024, Ghana boasts an impressive 69.8% internet penetration rate, backed by ever-improving digital and telecom infrastructure. Major cities like Accra, offer strong, reliable networks, making them ideal hubs for advanced business operations.

Ghana stands out as a hub of political stability and peaceful governance, making it one of the safest and most promising business environments in West Africa. The government is championing the booming BPO sector with initiatives like the Business Outsourcing Services Association of Ghana (BOSAG), where our very own CEO and Founder, Kojo Afedzi Hayford, proudly serves as Board Chairman. Exciting times for growth and opportunity!

Since we're discussing excellence—you should try our world-famous jollof rice. It's unquestionably the best in Africa!

Experience the Ghana Advantage

Partner with eSAL and transform your business through world-class BPO services powered by human excellence

Ready To Go?

Let’s Make It Happen