Une équipe diverse, dont une collègue en fauteuil roulant, collabore autour d'un ordinateur portable dans un bureau lumineux

Sourcing à impact

Building exceptional teamsthrough impact sourcing.

Impact sourcing is how our delivery teams are built. We hire for aptitude, invest in training, and open real careers for people the traditional market overlooks.

Recruter pour le potentiel, pas pour le pedigree.

Nous recrutons délibérément des personnes que le marché du travail traditionnel ignore – notamment des personnes en situation de handicap, des femmes qui reprennent leur carrière et des talents en début de parcours issus de communautés sous-représentées. L'inclusion n'est pas un programme annexe : c'est ainsi que nos équipes sont bâties, et c'est pourquoi nos clients constatent une vraie diversité de pensée et une forte rétention.

  • Accessible par conception

    Des espaces, des outils d'assistance et des formations adaptés pour que chacun puisse donner le meilleur dès le premier jour.

  • Des parcours équitables

    Des évaluations structurées et du mentorat remplacent les biais du CV et ouvrent de vraies carrières dans des opérations modernes assistées par l'IA.

  • Partenaires de l'inclusion

    Nous travaillons avec des associations de défense, des universités et des organisations communautaires pour continuer d'élargir la porte.

eSAL team members collaborating in an inclusive workspace

Why impact sourcing

Higher engagement

People given a first real shot show up differently. Motivation, ownership, and pride in the work are visible from week one.

Lower attrition

Careers built on training and mentorship, not just credentials, earn loyalty. Our teams stay, and clients keep the institutional knowledge that comes with them.

Fresh thinking

Teams drawn from wider backgrounds see problems from more angles. That translates into better questions, better process design, and better outcomes for clients.

Who we reach

The people the mainstream funnel misses.

Early-career talent

Graduates and recent leavers from underrepresented communities, ready to build a career in modern AI-enabled operations.

Women in the workforce

Including women returning after a career break, with pathways designed around real transitions rather than idealized CVs.

Persons with disabilities

Recruited into mainstream delivery roles, not siloed programs, with accessibility engineered in from the start.

Underrepresented communities

Talent from regions and backgrounds the mainstream hiring funnel routinely misses, sourced through trusted community partners.

How we make it work

Four things we build into every hire.

Accessibility as a baseline

Workspaces, hardware, assistive tooling, and materials are designed so a new hire's first day is about the work, not about workarounds.

Structured assessment

Standardized language and psychometric evaluation replaces résumé bias, surfacing aptitude the traditional funnel filters out.

Mentorship built in

Every hire is paired with senior operators through onboarding and their first delivery cycles, which is how skills actually compound in AI-enabled operations.

Community partners

We recruit through university partnerships, disability advocates, and community work-readiness programs, reaching people opportunity rarely does.

Build a delivery teamrooted in real potential.

Talk to us about how impact sourcing shapes the people who'll run your operations, and why it brings higher engagement and lower attrition.