Un equipo diverso, con una colega en silla de ruedas, colabora frente a un portátil en una oficina luminosa

Sourcing con impacto

Building exceptional teamsthrough impact sourcing.

Impact sourcing is how our delivery teams are built. We hire for aptitude, invest in training, and open real careers for people the traditional market overlooks.

Contratar por potencial, no por pedigrí.

Contratamos deliberadamente a personas que el mercado laboral tradicional pasa por alto: personas con discapacidad, mujeres que regresan al trabajo y talento en inicio de carrera de comunidades subrepresentadas. La inclusión no es un programa aparte: así construimos nuestros equipos de delivery y por eso nuestros clientes ven pensamiento fresco y alta retención.

  • Accesible desde el diseño

    Espacios, herramientas de asistencia y formación adaptados para que cada persona rinda al máximo desde el primer día.

  • Rutas equitativas

    Evaluaciones estructuradas y mentoría reemplazan el sesgo del currículum y abren carreras reales en operaciones modernas asistidas por IA.

  • Aliados en la inclusión

    Trabajamos con organizaciones de defensa, universidades y comunidades para seguir ampliando la puerta.

eSAL team members collaborating in an inclusive workspace

Why impact sourcing

Higher engagement

People given a first real shot show up differently. Motivation, ownership, and pride in the work are visible from week one.

Lower attrition

Careers built on training and mentorship, not just credentials, earn loyalty. Our teams stay, and clients keep the institutional knowledge that comes with them.

Fresh thinking

Teams drawn from wider backgrounds see problems from more angles. That translates into better questions, better process design, and better outcomes for clients.

Who we reach

The people the mainstream funnel misses.

Early-career talent

Graduates and recent leavers from underrepresented communities, ready to build a career in modern AI-enabled operations.

Women in the workforce

Including women returning after a career break, with pathways designed around real transitions rather than idealized CVs.

Persons with disabilities

Recruited into mainstream delivery roles, not siloed programs, with accessibility engineered in from the start.

Underrepresented communities

Talent from regions and backgrounds the mainstream hiring funnel routinely misses, sourced through trusted community partners.

How we make it work

Four things we build into every hire.

Accessibility as a baseline

Workspaces, hardware, assistive tooling, and materials are designed so a new hire's first day is about the work, not about workarounds.

Structured assessment

Standardized language and psychometric evaluation replaces résumé bias, surfacing aptitude the traditional funnel filters out.

Mentorship built in

Every hire is paired with senior operators through onboarding and their first delivery cycles, which is how skills actually compound in AI-enabled operations.

Community partners

We recruit through university partnerships, disability advocates, and community work-readiness programs, reaching people opportunity rarely does.

Build a delivery teamrooted in real potential.

Talk to us about how impact sourcing shapes the people who'll run your operations, and why it brings higher engagement and lower attrition.